PENALTIES FOR CANCELLATION OF THE SERVICE
Cancellation of the service by the agency or end or direct customer must be notified by email.
In any case, when the cancellation of the service is notified:
• within 15 days of the booked tour, it incurs no charge;
• 15 – 8 days before the booked tour, 50% of the agreed amount will be due;
• 8 – 4 days before the booked tour, 80% of the agreed amount will be due;
• in the last 3 days the booked tour, 100% of the agreed amount will be due.
If the group arrives late, the length of the tour may vary or be shortened.
These professional services are VAT-exempt pursuant to Art. 10 para. 22 of Presidential Decree 633/72.
Rates are inclusive of withholding tax and any other social security contributions.